Joker Syndicate

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Frequently Asked Questions

 

General FAQs

 

What is Joker Syndicate?

How does syndication work?

Can I use any of your images free of charge?

How much does it cost to use an image?

How long will it take to receive an image?

I am a cartoonist and I want to sell my work through Joker Syndicate

How much do cartoonists make?

My Shopping Basket isn't working.

The answer to my question is not here, what do I do?



What is Joker Syndicate?


Joker Syndicate is worldwide syndication that focuses on develops and markets cartoons for any media purpose (educational, newspaper, publishing, advertising, merchandise and the web contents).
We offer two primary services:

  • 1. The licensing of cartoons and illustrations
  • 2. The commissioning of new artwork.

 


How does syndication work?


Syndicates promote, sell, edit, and distribute cartoons to newspapers around the world. We also represent our features in a variety of subsidiary venues, such as publishing and licensed media or products.


Can I use any of your images free of charge?


We are always happy to help if we can but we have to protect the rights of the artists we represent. Due to the agreements we have with our artists, we do not have the right to grant use of any of their images without the appropriate fee being paid.


How much does it cost to use an image?


Our prices vary according to use. For a full list of our licenses and prices please visit the pricing page of our web site. If you wish to use an image for a purpose that falls outside our standard licenses please with full details of the intended use, and we'll get back to you as soon as possible.


How long will it take to receive an image?


From our website you can select your cartoon/s, pick a suitable license, pay by credit card or on account and we will send you by email a high resolution image, ready for use.


I am a cartoonist and I want to sell my work through Joker Syndicate.


We are always interested in seeing submissions from new cartoonists. All submissions should be sent to: editor@jokersyndicate.com


How much do cartoonists make?


We pay our cartoonists using the standard syndication royalty split.


My Shopping Basket isn't working.


The reason you can't get the shopping basket to work is most likely because you have turned off cookies on your browser. Our server uses server side cookies to keep track of your shopping basket. This doesn't write anything permanent to your machine, but it does need the cookies function turned on so we can temporarily identify your machine and distinguish it from others using the site.

You may have turned cookies off purposefully, or you may just have selected a "high" or "maximum" security setting on your browser, which will have turned cookies off automatically. To switch them back on, use "Tools, Internet Options" in Internet Explorer or "Edit, Preferences" in Netscape Navigator.

If you still have problems or just don't want to fiddle with your browser settings, please feel free to order by email. If you let us have a telephone number where we can reach you, we'll call you back to confirm the order and take credit card details, then we'll email the high resolution image to you.


The answer to my question is not here, what do I do?


If your question has not yet been answered then please feel free to e-mail us at editor@jokersyndicate.com and we will answer it as soon as possible.


 

Hire an Artist FAQs


How much will it cost to commission an artist?

How long will it take?

Will I own the copyright?

How is work delivered?

How do I know that I will like the end product?

Can I ask for changes if I don’t like the illustration?

How do I pay for the work?

Can I speak to the artist directly?

Will I own the original artwork?

What does the artist need to know from me?

Cancellation and return policy



How much will it cost to commission an artist?


Professional illustrators charge according to how an image is going to be used, rather than a specific hourly rate. Therefore, the fee to commission work for a local business or local publication will be different to the fee for a national ad campaign or newspaper.


How long will it take?


Many of our artists are professional illustrators used to working to tight editorial deadlines for newspapers and magazines. While it is always good to have as long as possible to complete projects to avoid any unforeseen problems and allow for revisions, it is often possible to complete work within 24 hours if required. A week is usually a good time frame to work to.


Will I own the copyright?


When you commission an artist you will have agreed to pay a specific fee to create and license use of the image for a specific purpose. For example, if the image is for use in a magazine it is likely you will buy “first use” which means the right to publish the image before anyone else on one occasion. Artists occasionally sell “all rights” to an image, but this is usually a more expensive option, and often unnecessary. Additional rights can be obtained at a later date if required.


How is work delivered?


Rough artwork and final image(s) are usually delivered digitally by email in JPG format. This speeds up the commissioning process and means artists and client can respond quickly to alteration requests, and give feedback where necessary.


How do I know that I will like the end product?


Our artists are professionals and adhere to the high standards you would expect from those whose work appears in nationally and internationally-known newspapers, magazines, books and comics. All artwork created will be of a similar standard and level of complexity as other samples by your selected artist displayed on our website.


Can I ask for changes if I don’t like the illustration?


For each piece of artwork commissioned, a minimum of one and maximum of three black and white roughs will be supplied for approval. Requests for alterations to the roughs will be accommodated as long as they are within reasonable expectations and limits. Major alterations to any piece of rough artwork or finished artwork may be treated as a new commission or 50% of the piece rate for one image for each final image needing modification.


How do I pay for the work?


We take 50% of the full fee when we instruct the artist to start work (when you confirm your order) and 50% on delivery of final artwork.


Can I speak to the artist directly?


It has been our experience that jobs are completed most smoothly when we instruct the artist. We have a wealth of experience about what can be done within the field of illustration, and this gets the best results. We also ensure that work is completed on time and on budget, and that the highest professional standards are maintained. However, there will be occasions where a client feels that talking to the artist will help the creative process. Should that be the case, we request the artist rings the client to discuss the job in more detail.


Will I own the original artwork?


It depends. If a client is commissioning an artist specifically to create original artwork for private use (such as a caricature for a retirement/business/personal gift) then the client is paying for, and receives, the original artwork. If a client is commissioning work for another purpose (i.e. publishing, advertising, marketing etc.) then the fee quoted is usually for the creation and licensing of the image, not the physical artwork. However, this can often be purchased separately if required.


What does the artist need to know from me?

 

We ask that a client provides as much description as they can of the final product required. This should include any suitable reference materials, such as copy to be illustrated, or photographs for a caricature. However we appreciate that working practices vary and will talk your requirements through with you so the artist receives as much information as possible in order to complete the project successfully.

 

 

Cancellation and Return Policy

 

1. New Commision:

If you decide to CANCEL your order especially for NEW commission (Hire an artist), you must do so  before we send you the preview sketch and you have already paid us the deposit ( 50% of total payment). If you decide to cancel AFTER this time, you do not have to pay the second half of the price, but you WILL NOT get a refund on the deposit.
 If for some reason, we cannot complete your commission and decide to drop the project, you will get a full refund, regardless of if you have paid us the deposit or not.

2. Stock image (s):

If you decide to CANCEL your order especially for our stock image after payment, please note that this refunds policy only applies to items to a total value of  USD 150  in any one order. This return policy is only available for 2 days after processing the order. If you wish to place an order and are unsure whether our items will be suitable for your use, we recommend you to email us before.